Everything you need to know about WhatsApp Recovery Pro.
Yes, absolutely. Our plugin includes built-in GDPR compliance features including explicit opt-in checkboxes at checkout, clear privacy notices, and easy unsubscribe options. We never store or process WhatsApp numbers without explicit customer consent.
When a customer abandons their cart, our plugin automatically detects this and (if they've opted in) sends them a personalized WhatsApp message after a delay you configure (typically 1-24 hours). You can customize the message template and choose to include dynamic coupon codes to incentivize completion.
While you can use a regular WhatsApp account, we strongly recommend using WhatsApp Business as it provides additional features better suited for commercial use. Our plugin works seamlessly with both types of accounts.
Yes! We offer a 7-day free trial of our Professional plan with no credit card required. You can test all features with up to 100 messages during your trial period.
We provide detailed documentation and video tutorials to help you get started. Professional and Enterprise plan customers also get priority email support, and Enterprise customers receive a dedicated onboarding call with our team.
Privacy Policy
Effective Date: 18.05.2024
We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and share your information when you use our website or the WhatsApp Recovery Pro plugin.
Information We Collect:
- User Information: We collect your email address, WhatsApp number, and relevant order or cart data from your WooCommerce store to provide personalized messaging services.
- Usage Data: We log plugin interactions, such as message sends, user opt-in status, and coupon activity, to monitor plugin performance and user engagement.
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Website Analytics: Non-personally identifiable data such as your IP address, browser type, device type, and general location is collected via standard analytics platforms to help us improve our site and plugin.
How We Use Your Information:
- To send personalized WhatsApp messages for abandoned cart recovery, promotional content, and newsletters—only if you have explicitly opted in.
- To generate dynamic coupons, track redemptions, and optimize conversion rates.
- To monitor performance and usage patterns to continually improve plugin features and user experience.
- To comply with applicable laws, regulations, and legal requests.
User Consent:
Our plugin features explicit opt-in checkboxes to ensure that no promotional messages are sent without your informed and voluntary consent. You may opt out at any time through your account settings or by contacting us directly.
Data Retention:
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. After this period, your data is securely deleted or anonymized.
Data Sharing:
We do not sell, rent, or trade your data with third parties. Data is shared only with essential third-party services (such as WhatsApp APIs and analytics tools) strictly for delivering plugin functionality and improving service.
Data Security:
We implement strong technical and organizational security measures such as data encryption, access controls, and secure hosting to protect your information from unauthorized access, disclosure, alteration, or destruction.
Your Rights:
You have the right to request access to your data, correct inaccuracies, delete your information, or restrict certain processing activities. Please contact us to exercise these rights. We aim to respond to all valid requests within 30 days.
Third-Party Services:
Please note that our site and plugin may link to third-party websites or services not covered by this policy. We encourage you to read their privacy policies before submitting any personal data.
Policy Updates:
We may update this policy from time to time to reflect changes in technology, regulations, or our practices. When we do, the new version will be posted here with a revised effective date. Continued use of the service after any changes implies acceptance.
Terms and Conditions
Effective Date: 18.05.2024
Plugin Name: WhatsApp Recovery Pro
1. Acceptance of Terms
By using our website and installing the WhatsApp Recovery Pro plugin, you agree to these Terms and Conditions. If you do not agree, please do not use our services.
2. Plugin Functionality
Collect WhatsApp opt-ins during checkout
Send cart recovery messages
Broadcast WhatsApp newsletters
Apply and track coupon codes
3. User Responsibilities
Complying with local laws regarding data collection and messaging
Ensuring your store visitors have consented before receiving messages
Not using the plugin for spam or unsolicited marketing
4. Prohibited Use
Violate any law or regulation
Harass, abuse, or harm another person
Send unsolicited or misleading messages
5. Limitation of Liability
We are not liable for any damages arising from the use or inability to use our plugin, including loss of sales, data, or goodwill.
6. Plugin License
This plugin is provided under a [choose license: e.g., GPLv2 or commercial license]. You may not redistribute or modify the code without permission unless the license allows it.
7. Termination
We reserve the right to suspend or terminate your access to the plugin for violation of these terms.
8. Changes to Terms
We may update these terms. Continued use of the plugin implies acceptance of the updated terms.
